Pandemic Shipping Delays
Due to increased product demand and ongoing port and shipping congestion globally, our freight container shipments from overseas are behind schedule.
Unfortunately, these delays are out of our control. We are closely monitoring our inbound containers, and they are off the coast of California and Washington in queue. Once container shipments arrive in our Gig Harbor, WA warehouse, your order will typically ship within a week.
Due to high demand, back-ordered products are currently being fulfilled in the order they are received. That means if you're trying to place an order for an out-of-stock item, the fastest way to do so is going to be to place a backorder. Estimates for delivery times vary by product but can range from 15-90+ days at the present.
If you have placed an order for an item with a back-ordered status, we will contact you to offer a full refund within five business days or the option to maintain your position in the queue.
We appreciate your patience and hope each and every one of you and your loved ones are able to stay healthy and connected.
